To verbally dispatch a call it takes, on average, 2.5 minutes per shipment.
To manually update a call with a POD, it takes, on average, 2 minutes per shipment.
With IDS it takes a split second to dispatch calls and POD updates are completed at the time of delivery by the driver .
For a Call Taker to manually answer and enter in a call, it takes, on average, 3 minutes.
With IDS’s Webtools, there is no labour cost to you for orders entered in by customers online via your website.
It takes 10 minutes, on average, of labour to track packages for your customers over the phone.
Using IDS Webtools, there is no labour cost to you for customers going online and tracking a package.
To produce a paper invoice costs, on average, $3 to produce 1 invoice. That includes the cost of the stamp, paper, envelope and labor to fold, stuff and stamp.