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The IDS platform

One platform. Three faces. One dataset.

Your dispatch office, your drivers and your customers run on one system — so a job entered once is dispatched, delivered, proven and (if needed) returned without re-keying, and everyone sees the same truth.

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Three faces

The same operation, seen the right way by each person who touches it.

Office, driver and customer each get the view built for their job — all reading and writing to one shared record.

IDS Core

Your dispatch office

Pricing, boards, billing and an append-only custody trail — the whole operation run from one desktop.

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IDS CoStop

Your drivers’ app & proof of delivery

The day’s route in every driver’s pocket — offline-first, with milestone-locked proof captured at the door.

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IDS CoSend

How your customers book & track

Your customers place orders, track live status and raise returns themselves — with unlimited users at no extra cost.

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One dataset, no seams

A job flows Core to CoStop to CoSend on the same record.

The three faces sit on one shared platform. Custody and returns are inherited across all of them — not bolted on afterward.

  • No re-keying — between office, driver and customer.
  • Custody kept end to end — every handoff on one trail.
  • Returns as a first-class movement — linked to the original job.
  • Offline-first in the field — drivers keep working through dead zones.
  • One honest bill — no metered surprises across the three faces.
  • AI dispatching, patent pending — automated assignment being built on the same record, with your dispatcher in charge of it. See how

Why one platform

What one platform gets you.

Fewer errors, no double entry

A job entered once carries its details all the way through — nobody re-types an address, a reference or a return into a second system.

A single source of truth

Dispatch, sales and compliance all read the same record. When a customer calls, the answer on the board is the answer on the trail.

A switch that brings your data across

The Switch moves your data over once and rebuilds your reports — so you start on IDS with your history intact, not a blank slate.

See the whole platform running your operation.

One walkthrough shows office, driver and customer working off the same record — end to end.

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