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IDS Core

Your dispatch office.

Run the whole operation from one board — pricing, boards, billing and a custody-scan audit trail, built over 20 years of real courier work.

Built for dispatch

Dispatch that fits your operation, not generic parcel routing.

Core runs the way couriers actually work — your rates, your boards, your paperwork — instead of forcing your business into a parcel template.

  • Deep rating & pricing engine — zones, accessorials and your own BOL and invoice formats.
  • Live dispatch & driver boards — see every trip and driver as it moves.
  • Invoicing, settlement & billing — from the trip through to the driver pay run.
  • Append-only custody-scan audit trail — every handoff recorded and unerasable.
  • AI-assisted CSV/EDI import — with saved maps that learn your format.
  • Customer tracking page & notifications — status your customers can self-serve.

The Switch

Reporting and imports without the five-figure bill.

Moving systems usually means paying a specialist to rebuild everything. With the Switch, your data and your reports come across as part of the move — and imports learn your format so you are not re-mapping every file.

  • Bring your data across once — history intact, not a blank slate.
  • Rebuild your reports — including the customer-facing ones.
  • Imports that learn — saved maps recognise your format next time.

Coming to the board · patent pending

The assignment decision, automated.

The hardest thing your dispatchers do — deciding which driver takes an incoming job, and what that costs everything already committed — is being automated inside Core, with the dispatcher able to overrule it every time. US provisional patent 64/150,790 filed; research supported through Mitacs with a funded researcher placed through the Centre of Sustainable Innovation at Southeast College.

How AI dispatching works

One dataset

Core connects to your drivers and your customers.

Core is the office face of one shared platform. The same job flows to CoStop for your drivers and CoSend for your customers — on one dataset, no re-keying.

See Core running your dispatch office.

Bring a real day’s work — we’ll show you pricing, boards, billing and the custody trail on it.

Book a walkthrough