Imports
Spreadsheets, CSV, EDI feeds and advance shipping notices come in as real shipments, on the board before the product is on the dock. No one sits and types them.
Imports & exports
Every client sends a different file. That shouldn’t cost you a person.
Files are where courier operations quietly lose hours — a new customer’s spreadsheet, a trading partner’s EDI feed, a pharmaceutical client’s export that has to come back in exactly their shape. IDS puts AI on the mapping work and then remembers it, so you do it once instead of every month.
Both directions
Files in, files back, and nothing re-keyed in between.
Exports
Signatures, overage-shortage-and-damage, completed deliveries, invoices and your own reports — produced in the shape the client asked for, not the shape our database happens to use.
Checked before it leaves
Trading-partner feeds are validated before send, so bad data is caught here rather than by the partner who then phones you about it.
Mapping
The AI does the column matching. You confirm it.
The slow part of a new client file has never been moving the data. It is working out that their “Ref 2” is your waybill number and their date is written back to front. That is exactly the kind of work a machine is good at and a person resents.
- AI-assisted CSV and EDI import — the file is read, the columns are matched and the mapping is proposed for a person to approve.
- Saved maps that learn your format — next month’s file from the same customer goes straight through.
- The messy file is the normal file — merged cells, headers that moved, a column somebody added. It is built for what customers actually send.
- Problems come back with the row — you are told which line failed and why, not handed a red error box.
What it replaces
A developer ticket, every time you win an account.
In most systems, onboarding a new client’s file is a quoted integration — days of someone’s time, billed to you, repeated for the next customer. Here it is a conversation and a saved map, and the second one is faster than the first.
Reporting
In this business the report is often the deliverable.
Regulated and pharmaceutical clients do not just want the delivery — they want the file that proves it, monthly, in their format. That is a product you can charge for, as long as producing it costs you nothing.
- Canned reports and a report builder — with saved views, so the monthly file is a click.
- Your customers pull their own — the CoSend portal gives shippers their reports and their real invoice, so billing questions answer themselves.
- Every movement is queryable — custody, scans, proof and exceptions, all on one record.
Moving in
Your history and your reports come across once.
The IDS Switch brings your data and your EDI connections over and rebuilds the reports you already rely on — including the ones your customers see. You start with your history intact rather than a blank slate.
Send us your worst file.
Bring the messiest spreadsheet a customer sends you, and the export a trading partner demands back. We will run both on a walkthrough.
Book a walkthrough