Pricing
Simple, published pricing — pay for active drivers.
A platform fee plus a per-active-driver rate. Unlimited office and shipper-portal users. The things you use most are never metered.
Plans
Three tiers. One honest model.
Pick where you are today. Move up when your operation does.
Small courier and cartage operators getting off the whiteboard.
- ✓ Full dispatch, boards & rating engine
- ✓ CoStop app with proof of delivery & scanning
- ✓ Customer tracking page & notifications
Regional, multi-service operators running the full book of work.
- ✓ Everything in Dispatch
- ✓ Returns as a first-class billable workflow
- ✓ Unmetered route optimization
- ✓ AI-assisted CSV & EDI import
- ✓ The full CoSend portal & API access
Regulated goods, chain of custody and multi-entity operations. No two are alike, so we price each one on what it actually takes.
- ✓ Everything in Complete
- ✓ Chain-of-custody & compliance suite
- ✓ EDI at scale
- ✓ SSO/MFA
- ✓ Named human support
- ✓ Customization scoped into the quote
No activation fees · unlimited office & portal users · founding-customer terms for our first accounts.
Never metered
The things other systems nickel-and-dime you for? Never metered.
Fair by design
What is an active driver?
A driver who logged work that month. Simple, and it bills the way your operation actually runs.
- Seasonal fleets — you only pay when they run.
- Quarterly surges — ramp up and back down without renegotiating.
- On-again, off-again accounts — bill fairly, month to month.
- Forecastable — you can predict it from your own roster.
This month
You pay for who worked.
Drivers who logged a trip, a pickup or a delivery this month count. Drivers who sat idle don’t. No seat licences to true up, no penalty for a quiet month.
The IDS Switch
Moving off your current system is included.
With an annual plan, the migration comes with it. We bring your data and EDI across, rebuild your reports, and run in parallel until you’re ready.
- No downtime — we run in parallel until you cut over on your terms.
- No five-figure integration bill — white-glove migration is a flat $2,500–$7,500 by complexity.
- Your data and EDI, carried across — and your reports rebuilt.
Included with annual
White-glove migration
A flat $2,500–$7,500 depending on complexity — not the open-ended integration project the big systems quote. No downtime, no surprise line items.
Customization
Customization isn’t a wall you pay through any more.
Tell us what your operation needs that the software doesn’t do yet. If it is a good feature and other operators would use it too, we build it and you don’t pay for it — and anything built only for you costs a fraction of what this work used to.
Questions
Pricing, answered plainly.
How is IDS priced?
A flat monthly platform fee for your tier, plus a per-active-driver rate. Office users and shipper-portal users are unlimited and never counted. You can forecast your bill from your own roster.
What does “never metered” mean?
The features you rely on most — route optimization, portal users, dispatcher seats, notifications, scanning, proof-of-delivery photos, the tracking page and support — are included in your tier and never billed by usage. No per-click, per-scan or per-user surprises.
Can you move us off our current system without downtime?
Yes. The IDS Switch brings your data and EDI across, rebuilds your reports, and runs in parallel until you’re ready to cut over. Migration is included with an annual plan; white-glove work is a flat $2,500–$7,500 by complexity. See the Switch above.
Do you charge per return?
No. Returns are a first-class workflow included in Complete, and they’re never metered.
Is there a setup fee?
No activation fee. Optional white-glove migration is the only one-time cost, and it’s a flat, published range.
See what your bill would actually be.
Bring your roster. We’ll walk you through the model line by line — no surprises.
Book a walkthrough