How much does courier dispatch software cost?
A plain-language breakdown of the active-driver model — and why office and portal users are free.
Read the answerGuides & answers
Guides & answers.
Practical, operator-first answers to the questions couriers actually ask — written to be useful, not to rank.
What is reverse logistics for couriers — and how billable returns work
Returns are a service you can charge for, not a cost you absorb. Here’s how to run them.
Read the answerHow to prove chain of custody for regulated goods
What an append-only custody trail looks like — and why milestone-locked proof holds up.
Read the answerSwitching dispatch software without downtime
How the IDS Switch brings your data and EDI across, rebuilds reports, and runs in parallel.
Read the answerWhat “never metered” means — and why it matters
Routing, scanning, notifications and proof are included — so growth never inflates the bill.
Read the answerSame-day & last-mile: routing, tracking and proof
Getting the stop sequence, live tracking and delivery proof right on tight windows.
Read the answerGlossary of courier & dispatch terms
Plain-language definitions for the terms that matter in final-mile dispatch.
Open the glossaryFrequently asked questions
Straight answers on pricing, custody, offline capture, switching and more.
Read the FAQMore in-depth guides are on the way.
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